Our support wait times may be longer than usual. We're sorry for any inconvenience. We appreciate your patience and understanding. Please review the information below before submitting a message to us.
There are delays in shipping times and restocking delays. Please be advised that items are shipping daily Monday through Saturday and we are actively getting orders shipped. You will receive an email with tracking info when your items ship.
Please use the check your order status system below for an update on your order status.
Important Notice to Quilter's Dream Customers:
There are delays on orders of Quilter's Dream rolls (as noted via the Pre-Order label) and cases of batting and we are doing our best to stay informed of the factory status and making sure all customer orders are being processed as soon as possible. We receive reports with accounting of orders shipped typically within 48 hours of orders shipping from the factory and then send the tracking information to each customer. If you have questions, or need help with your order, please email us. We are happy to help and will do everything we can to make sure your order gets to you.
Quilter's Dream ROLL ORDERS ARE SHIPPING OUT. If you have a standing order from October or Early November, you will receive an email with tracking as soon as we receive the information from the factory. Please note: All retailers are facing major delays on Quilter's Dream roll batting products.
If you have questions regarding your order, please email us at firstname.lastname@example.org.
An email is better than messaging on social media or calling. We always try to get back to you as soon as possible. Thank you!